Terms & Conditions
By accessing or using our services through the website or via phone, email, or remote access tools, you agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree, please do not use our services.
Services Provided
Services may be:
* One-time incident support
* Subscription-based plans
* Annual maintenance contracts
3. Eligibility
You must be at least 18 years old to use our services. You agree to provide accurate, current, and complete information and to keep it updated.
4. Payment Terms
* All services must be paid for in advance unless otherwise agreed.
* Subscription services will auto-renew unless canceled 7 days prior to renewal.
* Payments are processed through secure third-party gateways.
* We reserve the right to change pricing at any time with prior notice.
5. Refund Policy
* Refunds for one-time services are eligible **within 7 days** of the transaction if the issue remains unresolved.
* No refunds are offered for partially used subscriptions.
* For valid claims, contact [support@techpulsesupport.com](mailto:support@techpulsesupport.com)**.
6. Use of Software & Tools
We may use proprietary or third-party tools/software to deliver services. You agree not to copy, reverse-engineer, or misuse such tools. We are not responsible for third-party software performance or licensing.
7. User Responsibilities
You agree to:
* Provide necessary access (remote or in-person) to your device
* Maintain proper data backups
* Avoid using our services for unlawful or harmful purposes
* Refrain from abusive or threatening behavior toward our support staff
8. Limitation of Liability
TechPulse Support will not be liable for:
* Loss of data or profits
* Any damages resulting from service interruption or third-party software
* Issues caused by pre-existing conditions on the customer’s device/network
Total liability shall not exceed the amount paid for the specific service.
9. Warranties and Disclaimers
Services are provided “as-is” without any warranties, express or implied. We do not guarantee issue resolution in every case.
10. Termination
We may suspend or terminate services for:
* Non-payment
* Abuse of our personnel
* Misuse of our tools or platforms
You may cancel services at any time by contacting our support team.
11. Governing Law
These Terms are governed by the laws of the State of Nevada, USA (or your preferred jurisdiction). Any disputes shall be resolved through arbitration or courts within that jurisdiction.
12. Modifications
TechPulse Support reserves the right to modify these Terms at any time. Changes will be posted on our website. Continued use constitutes acceptance of the updated Terms.
13. Contact Information
If you have questions about these Terms, contact:
TechPulse Support
Email: [support@techpulsesupport.com](mailto:support@techpulsesupport.com)
Phone: +1 (702) 908‑4447
Website: www.techpulsesupport.com